Refund Policy


We would never force you to keep one of our instruments if you just hate it. If you really want to return a purchase that you made from this site, you can do so for a refund, no questions asked, within 30 days, provided that it is unmodified and undamaged. When we receive and inspect the instrument, you refund will usually be issued within one business day. However, we do not refund shipping costs. If you are thinking of returning an instrument, we would like to have the chance to make it right for you.

If you have purchased a TWC whistle or flute from a different online store, then that will be covered by the returns policy of where you bought the instrument.